Orlando is a bustling city offering nonstop fun and entertainment, and Hard Rock Live Orlando is proud to be a part of that mix. Come see a show at Orlando’s own “Coliseum of Rock,” which offers a one-of-a-kind setting with its imposing columns, majestic archways, and grand entrance, plus the latest in sound and lighting technology. You’ll find our venue within Hard Rock Cafe Orlando, which is located within Universal Orlando^® Resort.

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One of our top picks in Orlando. Centrally located at Universal Orlando, Universal's Hard Rock Hotel ® offers exclusive unlimited ride access which lets ticket-holding guests skip regular lines at Universal theme parks.

COVID-19 Warning: Hard Rock International has taken enhanced health and safety measures to protect our customers, artists and employees. You must follow all posted instructions while visiting our venue. By entering Hard Rock Live, you acknowledge your understanding that there is an inherent risk of exposure to COVID-19 in any public place where other people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting Hard Rock Live you voluntarily assume all risks related to exposure to COVID-19.

5800 Universal Boulevard,FL 32819Orlando

Centrally located at Universal Orlando, Universal's Hard Rock Hotel ® offers exclusive unlimited ride access which lets ticket-holding guests skip regular lines at Universal theme parks. CityWalk nightlife is 5 minutes' walk away and accessible by water taxi.

Early Park Admission* to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ water theme park 1 hour before the theme parks opens. (Valid theme park admission required.)

A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers.

Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor.

Transfer service is offered to Universal Studios theme parks.Guest will be 9 minutes’ drive from shopping at Orlando Premium Outlets.

Rooms: 9

Hotel Chain: Universal Orlando Resort – Hard Rock

Facilities of Universal's Hard Rock Hotel®

General

• WiFi available in all areas

Activities

• Golf course (within 3 km)
• Table tennis

• Happy hour

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Vending machine (drinks)
• Vending machine (snacks)

Pool and wellness

• Sauna
• Fitness centre
• Spa and wellness centre

• Hot tub/jacuzzi
• Outdoor pool

• Water slide
• Swimming Pool

Transport

• Car hire

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out

• Currency exchange
• Ticket service

• Luggage storage
• ATM/cash machine on site
• Concierge service

Common areas

• Games room

• Shared lounge/TV area

Entertainment and family services

• Babysitting/child services
• Entertainment staff

• Kids' club

• Evening entertainment
• Children television networks

Cleaning services

• Laundry
• Dry cleaning

• Daily housekeeping

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Gift shop
• Shops (on site)

• Mini-market on site

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• Lift
• Heating

• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security

• Smoke alarms

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed

• Process in place to check health of guests

• First aid kit available

Physical distancing

• Physical distancing rules followed

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines

• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and charges are applicable.

Policies of Universal's Hard Rock Hotel®

These are general hotel policies for Universal's Hard Rock Hotel®. As they may vary per room type; please also check the room conditions.

Check-in

From 16:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

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Free!One child under 3 years stays free of charge in a child's cot/crib.

One older child or adult is charged USD 35 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 4.

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The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Mastercard
• Visa
• Carte Blanche
• Discover
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

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Important information

Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
Excludes select attractions and separately ticketed events. Not valid for guests staying at Universal’s Endless Summer Resort – Surfside Inn and Suites, Endless Summer Resort – Dockside Inn and Suites, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal’s Aventura Hotel or for Universal’s Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Additional restrictions apply.
In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability). Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination. Temperature checks will be required for all guests.

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